Sr. IT Service Management Analyst | MBA in Project Management | Bilingual

Priscila Brown brings a powerful blend of technical expertise, systems governance, and strategic communication to WWX17. As a Sr. IT Service Management Analyst with an MBA in Project Management, she specializes in ITIL process design, digital communication strategy, and service delivery optimization. Her professional background equips WWX17 with the structure, clarity, and digital fluency required to operate as a modern, globally aligned NGO.

In her leadership role as Director, Digital & Systems Governance, Priscila oversees the integrity, accessibility, and alignment of WWX17’s digital ecosystem. She ensures that every platform, workflow, and communication channel reflects the organization’s Blueprint of Justice, Love, and Legacy. Her ability to translate complex systems into clear, community‑centered digital experiences strengthens public trust and expands WWX17’s reach across local, national, and international audiences.

Previously serving as WWX17’s Social Media Coordinator, Priscila built a foundation of movement‑rooted storytelling and grief‑informed communication. She continues to integrate these values into her systems governance work, ensuring that every digital touchpoint honors the dignity, lived experience, and resilience of the communities WWX17 serves.

Priscila’s leadership is grounded in excellence, empathy, and innovation. As a bilingual professional, she enhances WWX17’s ability to communicate across cultures and borders, supporting the organization’s expanding global footprint and its commitment to accessibility for all.